WorkdayHR System Management

Overview of Service

Workday HR offers a modern, user-friendly system for managing personal and employment information, benefits, time and leave, payroll, and more. Key features include:

  • Self-service access to personal, payroll, and benefits data
  • Time entry and leave management
  • Position management and job changes
  • Compensation and benefits enrollment
  • Performance and talent management
  • Secure, role-based access and mobile compatibility

Benefits:

  • Streamlined HR and payroll processes
  • Improved data accuracy and transparency
  • Enhanced employee and manager self-service
  • Real-time reporting and analytics
  • Consistent experience across devices

Intended Audience:
All University of Louisville employees, supervisors, managers and HR staff.

Service Details

  • Core Activities:

    • Update personal and contact information
    • View and manage pay, benefits, and tax documents
    • Enter and approve time worked and time off
    • Initiate job changes, promotions, and transfers
    • Access performance reviews and development plans
    • Complete onboarding and offboarding tasks

  • Associated Platforms:
    Workday (web and mobile), ULink portal.

  • Performance Metrics:

    • System uptime and availability
    • User adoption and satisfaction
    • Timeliness of HR transactions

  • Collaboration:
    Managed by the HR and ITS teams, with support from departmental leads and supervisors.

Boundaries and Constraints

  • Access is limited to active University of Louisville employees and authorized affiliates.
  • Some HR actions (e.g., job changes, compensation adjustments) require manager or HR approval.
  • Data entry and changes are subject to university policies and compliance requirements.
  • Scheduled maintenance may temporarily limit access.

Eligibility

All full-time, part-time, and eligible temporary employees of the University of Louisville have access to Workday HR. Access is provisioned upon hire and deactivated upon separation.

How to Get Support

  • Self-Help: Access training modules, quick reference guides, and FAQs via Workday Resources.
  • Contact the ITS HelpDesk: For login or technical issues, call (502) 852-7997.
  • Submit a Ticket: For HR support or system issues.
  • Departmental Support: Contact your supervisor or Workday functional lead for unit-specific questions.
  • HR Inquiries: Email Human Resources at hr@louisville.edu or visit the HR office at Belknap/HSC campus.