WorkdayHR System Management

Overview of Service

Workday HR offers a modern, user-friendly system for managing personal and employment information, benefits, time and leave, payroll and more. Key features include:

  • Self-service access to personal, payroll and benefits data
  • Time entry and leave management
  • Position management and job changes
  • Compensation and benefits enrollment
  • Performance and talent management
  • Secure, role-based access and mobile compatibility

Benefits:

  • Streamlined HR and payroll processes
  • Improved data accuracy and transparency
  • Enhanced employee and manager self-service
  • Real-time reporting and analytics
  • Consistent experience across devices

Intended Audience:
All University of Louisville employees, supervisors, managers and HR staff.

Service Details

  • Core Activities:

    • Update personal and contact information
    • View and manage pay, benefits and tax documents
    • Enter and approve time worked and time off
    • Initiate job changes, promotions and transfers
    • Access performance reviews and development plans
    • Complete onboarding and offboarding tasks

  • Associated Platforms:
    Workday (web and mobile), ULink portal.

  • Performance Metrics:

    • System uptime and availability
    • User adoption and satisfaction
    • Timeliness of HR transactions

  • Collaboration:
    Managed by the HR and ITS teams, with support from departmental leads and supervisors.

Boundaries and Constraints

  • Access is limited to active University of Louisville employees and authorized affiliates.
  • Some HR actions (e.g., job changes, compensation adjustments) require manager or HR approval.
  • Data entry and changes are subject to university policies and compliance requirements.
  • Scheduled maintenance may temporarily limit access.

Eligibility

All full-time, part-time, and eligible temporary employees of the University of Louisville have access to Workday HR. Access is provisioned upon hire and deactivated upon separation.

How to Get Support

  • Self-Help: Access training modules, quick reference guides, and FAQs via Workday Resources.
  • Contact the ITS HelpDesk: For login or technical issues, call (502) 852-7997.
  • Submit a Ticket: For HR support or system issues.
  • Departmental Support: Contact your supervisor or Workday functional lead for unit-specific questions.
  • HR Inquiries: Email Human Resources at hr@louisville.edu or visit the HR office at Belknap/HSC campus.
 
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Related Articles (2)

Workday HR: How to Access Training Resources
This how-to article helps UofL employees and supervisors access WorkdayHR training materials. These resources support onboarding, time entry, benefits management and other HR tasks. You must have an active UofL account to access most training modules.
Workday HR: UofL's Human Resource System
This article introduces WorkdayHR, the University of Louisville’s Human Resource System. WorkdayHR supports employee self-service, payroll, benefits, recruiting and more for faculty, staff and student workers.