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Discover how Voice over IP (VoIP) technology transforms campus communications by sending voice calls over the University’s digital data network. This guide explains what VoIP is, how it compares to standard phones and the benefits for students, faculty, and staff. Use this article to understand the basics and advantages of VoIP at UofL.

Learn how to dial phone numbers for calls within, outside and beyond the University, including long distance, international, toll-free, directory assistance, conference and fax calls. This guide is for anyone using University phone services and explains each dialing pattern clearly so you can complete calls efficiently.

Find answers to common questions about University of Louisville’s voicemail storage limits and message retention policies. This FAQ is for faculty, staff and students who use university voicemail services and need guidance on message quotas, retention and what happens when limits are reached. Understanding these policies helps you avoid missed messages and manage your voicemail responsibly.