Before You Begin
Ensure you have a valid UofL user account and access to your department’s website.
Request access to Siteimprove from web@louisville.edu, if you are a site owner or editor.
Review UofL web governance and accessibility policies.
Objective or Task
Learn how to use Siteimprove to monitor, report and remediate accessibility issues on UofL websites.
Instructions
Access Siteimprove
- Log in to the Siteimprove dashboard with your UofL credentials.
- Request access if you do not already have it.
Run Accessibility Checks
- Use the dashboard to scan your website for accessibility issues.
- Review automated reports for WCAG, ADA and Section 508 compliance.
Review and Remediate Issues
- Prioritize issues flagged by Siteimprove, such as missing alt text, poor color contrast or broken links.
- Use Siteimprove’s guidance and contextual learning tools to resolve issues.
- Track progress and improvements over time.
Request Training and Support
- Attend Siteimprove training sessions or access online tutorials for advanced features.
- Contact ITS or Siteimprove support for technical help.
Outcome
After completing these steps, you will be able to monitor, report and remediate accessibility issues, helping UofL websites meet legal and university standards.
Further Readings
Need Additional Help
• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.
• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.
• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.
• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.