Before You Begin
Ensure you have a valid UofL user account and login credentials.
Review UofL's Information Security Policies and Procedures for antivirus requirements.
Install ITS-approved antivirus and endpoint protection software on all university devices.
Instructions
Install and Update Antivirus Software
- Use ITS-approved antivirus software (e.g., Microsoft Defender) on all university-owned devices.
- Keep your antivirus software up to date with the latest virus definitions and security patches.
Practice Safe Computing
- Do not download or run unknown files, attachments, or links from suspicious emails or websites.
- Avoid using personal devices for university business unless they meet security standards.
- Regularly back up important files to secure storage.
Monitor and Scan for Viruses
- Run regular antivirus scans and review security alerts.
- Monitor your device for unusual behavior (slow performance, pop-ups, unauthorized changes).
Respond to Virus Incidents
- If you suspect a virus infection, disconnect from the network and contact ITS immediately.
- Report suspected virus incidents to secureit@louisville.edu or the ITS HelpDesk.
- Follow ITS guidance for containment, removal, and recovery.
Follow University Policies
- Account sharing and use of malicious software are strictly prohibited.
- Violations may result in account suspension and further investigation.
Outcome
After completing these steps, you will be able to prevent, detect, and respond to virus threats, helping protect UofL’s data and systems.
Further Readings
- UofL Security Information
Need Additional Help
• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help. Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.