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UofL ITS provides support for desktops, laptops, tablets and mobile devices using the Bomgar - BeyondTrust tool. Services include troubleshooting, software installation, virus protection and remote assistance for university-owned equipment.
This article lists university installed software prior to customer usage.
Virus protection is essential for safeguarding university devices and data against malware, ransomware and other threats. UofL’s ITS Enterprise Security team provides guidance and tools to help you prevent, detect and respond to viruses on campus systems.