Firewall Security Modifications – How to Request Changes to Firewall Rules

Before You Begin

Review UofL firewall modification policies and compliance standards.
Know your system or application details before submitting a request.

Instructions

Request Firewall Security Modifications

  • Submit a Firewall Service Request for changes to existing firewall rules.
  • Provide system details, justification and required protection level.

Review and Approval

  • ITS reviews all modification requests to ensure campus-wide security and compliance.

Need Additional Help

• Submit a Ticket: Use the self-service portal to log requests.

 

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Related Services / Offerings (1)

Firewall Exemption Services
We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested. The Network and Connectivity Management form can be used to request SSL/TLS Certificates.