UL2FCTR/Duo: How to Manage Your UL2FCTR/Duo Devices

Before You Begin

  • Make sure you have your UofL login credentials handy.
  • Prepare a smartphone, tablet or phone for Duo authentication.
  • Update your operating system and browser to the latest version.
  • Reminder:  You must have completed the account claim process before you can manage your UL2FCTR/Duo devices.

Instructions

Using the UL2FCTR Site (preferred method)

Add a New Device

  1. Go to UL2FCTR.
  2. Enter your UofL login credentials.
  3. Click LOG IN.
  4. SELECT an authentication method to finish logging in.
  5. Click + ADD A DEVICE.
  6. SELECT the type of device you want to add.
  7. Click CONTINUE.
  8. Follow the steps to add the device to UL2FCTR/Duo.

 

Remove a Device

  1. Go to UL2FCTR.
  2. Enter your UofL login credentials.
  3. Click LOG IN.
  4. SELECT an authentication method to finish logging in.
  5. Click DEVICE OPTIONS next to the device you want to remove.
  6. CLICK the red trash can.
  7. Click REMOVE.

Using the Account and Password Management Portal

Add a New Device

  1. Go to Password and Account Management.
  2. Enter your UofL login credentials.
  3. Click SIGN IN.
  4. Click the MY SECURITY tab.
  5. Click ADD A DEVICE.
  6. Complete the Duo device registration by entering the appropriate information.
    • Select the type of device you want to add (e.g., mobile phone, tablet, or Yubikey)
    • Enter the name of your device (e.g., “My iPhone”)
    • Enter your phone number.
  7. Click CONFIRM.
  8. Click SUBMIT.
  9. Choose a verification method:
    • Download the free Duo Mobile app from your preferred app store.
    • Send a secure link to your phone.

 

Remove a Device

  1. Go to Password and Account Management.
  2. Enter your UofL login credentials.
  3. Click SIGN IN.
  4. Click the MY SECURITY tab.
  5. Find the device you want to remove, and CLICK the three vertical dots.
  6. Select REMOVE.

Further Readings

 

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