Shared Directory: How to Request and Use Shared Network Storage at UofL

Before You Begin

Ensure you have a valid UofL user account and department approval.
Identify your shared directory needs (group, department, project).

Objective or Task

Learn how to request and use shared network storage for collaboration and file management.

Instructions

Request a Shared Directory

  • Submit a ticket via the ITS Service Catalog.
  • Provide details about your group, department, and access requirements.

Access and Manage Files

  • Use your UofL credentials to access the shared directory from campus computers or via VPN.
  • Organize files and folders for easy collaboration.

Maintain Security and Access

  • Work with ITS to manage permissions and access controls.
  • Regularly review and update access lists.

Outcome

After completing these steps, your group will have secure, centralized storage for collaboration and file sharing.

Need Additional Help

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the Self-Service Portal or check the status of your existing ticket Click here

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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