Special Events: How to Request AV and Technology Support for Events at UofL

Before You Begin

Identify your event space, technology needs and expected attendance.

Objective or Task

Learn how to request AV and technology support for special events.

Instructions

Reserve Event Space and AV Services

  • Reserve space via the 25Live system or contact the building's dedicated technology staff.
  • Request AV equipment and support through the reservation ticketing system.

Coordinate Event Setup

  • Work with event coordinators to plan equipment delivery and setup.
  • Review equipment fees and policies.

Get On-Site Support

  • Depending on the building and event space, AV technicians will provide setup and troubleshooting during your event.

Outcome

After completing these steps, your event will be equipped with AV technology and supported by technical staff.

Further Readings

Need Additional Help

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal to log requests or check the status of existing tickets Click here.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

Print Article

Related Services / Offerings (1)

Special Event Support
Event technology services provides technical support for campus for virtual, in-person, and hybrid events to manage streaming, troubleshooting and platform coordination.