How to Prevent and Respond to Malware at UofL

Malware is any software designed to disrupt, damage, or gain unauthorized access to computer systems. UofL’s ITS Enterprise Security team monitors for malware threats, provides guidance on prevention, and responds to incidents to protect university data and systems.

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Before You Begin

• Ensure you have valid UofL login credentials.
• Review UofL's Information Security Policies and Procedures for malware prevention requirements.
• Locate and contact your desktop support personnel to install ITS-approved antivirus and endpoint protection software on all university devices.

 

Instructions

Prevent Malware Infections

• Locate and contact your desktop support personnel to:
  • Keep your operating system and all software up to date with the latest security patches.
  • Install and regularly update ITS-approved antivirus software (e.g., Microsoft Defender).
• Do not download or run unknown files, attachments or links from suspicious emails or websites.
• Avoid using personal devices for university business unless they meet security standards.

 

Detect and Report Malware

• Monitor your device for unusual behavior (slow performance, pop-ups, unauthorized changes).
• Run regular antivirus scans and review security alerts.
• If you suspect malware infection, disconnect from the network and contact Report an Incident immediately.

 

Respond to Malware Incidents

• Report suspected malware incidents at Report an Incident.
• Follow ITS guidance for containment, removal, and recovery.
• Do not attempt to remove malware yourself if you are unsure; professional remediation may be required.

 

Follow University Policies

• UofL Cybersecurity
• Protect from Malicious Software
• Do not use university systems for cybersecurity research involving malware.
• Account sharing and use of malicious software are strictly prohibited.
• Violations may result in account suspension and further investigation.