Firewalls – How to Request and Manage Network Security at UofL

Summary

UofL protects its network using firewalls to block unauthorized access and secure university systems. Firewalls are managed by ITS Enterprise Security to maintain confidentiality, integrity and availability for campus resources.

Body

Before You Begin

Review UofL firewall policies and compliance standards.
Know your system or application details before submitting a request.

Instructions

Request Firewall Services

Submit a firewall request for new rules or changes via the Firewall Service Request Form.
Provide system details, justification and required protection level.

Review and Approval

ITS reviews all firewall requests to ensure campus-wide security.
Custom firewall requests may incur additional costs.

Remove Firewall Exception Rule

When decommissioning a system or no longer needing a rule, submit a Firewall Rule Removal Request.

Need Additional Help

• Submit a Ticket: Use the self-service portal to log requests.

Details

Article ID: 20121

Created

Thu 10/9/25 1:51 PM

Modified

Thu 8/13/26 1:03 PM

Related Services / Offerings

Related Services / Offerings (1)

Firewall Exemption Services

We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested. The Network and Connectivity Management form can be used to request SSL/TLS Certificates.