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Services or Offerings?
Classroom Support
  1. Services
  2. Communication and Collaboration
  3. Media and A/V
Most UofL classrooms, within a particular building or throughout an entire building, are supported by the college or department responsible for the room and have designated technology personnel. If you are in immediate need of portable classroom technology (digital projector, desktop, DVD player, etc.) or without appropriate support for multi-media/integrated technology systems, we can assist.
Classroom Support
  1. Services
  2. Teaching and Learning
  3. Academic Technology and Support
Most UofL classrooms, within a particular building or throughout an entire building, are supported by the college or department responsible for the room and have designated technology personnel. If you are in immediate need of portable classroom technology (digital projector, desktop, DVD player, etc.) or without appropriate support for multi-media/integrated technology systems, we can assist.
Consulting Services
  1. Services
  2. IT Professional Services
  3. IT Strategy, Governance and Enterprise Architecture
Foundational to our OneIT strategy, governance, and enterprise architecture is redefining service excellence for our UofL community. This includes consulting services as we strive to ensure every customer benefits from the full spectrum of our technical abilities and together, drive mutual growth of our technology solutions.
IT Service Management
  1. Services
  2. Administrative and Business
  3. Business Capacity and Automation Process
Aligning IT services with business goals, increasing efficiency, and enhancing user satisfaction through structured workflows and a customer-centric approach. Key practices include managing incidents, problems, scheduling changes, and service requests, often following established frameworks like ITIL.
Implementation Communication Planning
  1. Services
  2. IT Professional Services
  3. IT Communications and Documentation
For major technology projects and implementations that have community or university-wide impact, a comprehensive communication and marketing plan with various dates, types of communication/announcements and different audiences is required.
Meeting Technologies Support
  1. Services
  2. Communication and Collaboration
  3. Media and A/V
Consulting services for meeting and conference rooms, including technology integrations, equipment and platform selection, and training.
Special Event Support
  1. Services
  2. Communication and Collaboration
  3. Media and A/V
Event technology services provides technical support for campus for virtual, in-person, and hybrid events to manage streaming, troubleshooting and platform coordination.