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Services or Offerings?
Data Center Services
  1. Services
  2. Networks, Storage and Servers
  3. Data Center Services
Our analysts consult about applications and data solutions for use within an organization, unit or department. Assistance with file sharing, data storage, enterprise tools or cloud hosting options with best practices and security in mind.
Digital Equity Support
  1. Services
  2. IT Professional Services
  3. Digital Accessibility
Consulting services about digital equity and accessibility remediation. Includes an audit to find issues in online platforms, applications and other digital content that prevent access to users with visual, auditory, physical or cognitive disabilities.
IT Service Management
  1. Services
  2. Administrative and Business
  3. Business Capacity and Automation Process
Aligning IT services with business goals, increasing efficiency, and enhancing user satisfaction through structured workflows and a customer-centric approach. Key practices include managing incidents, problems, scheduling changes, and service requests, often following established frameworks like ITIL.
Disaster Recovery
  1. Services
  2. Networks, Storage and Servers
  3. Business Continuity and Disaster Recovery
Support for restoring applications, systems and data after an incident or various disruptions such as an electrical outage, natural disaster or cyber attack.
Hosting Services
  1. Services
  2. Research Computing
  3. Research Computing and Applications
We offer a condo-model for hosting, operating and maintaining researcher-funded computing and storage infrastructure.
Networking - IP Addresses
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
For approved exemptions to university's networking policies, it is possible to obtain a static IP address on a device connected to our wireless network.
Collaboration Tools - TeamDynamix
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
TeamDynamix (TDX) is the University of Louisville’s enterprise platform for IT Service Management (ITSM), project management, and enterprise service management. It supports service delivery, ticketing, project tracking, and workflow automation across departments.