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Services or Offerings?
Report an Issue
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
The ITS Help Desk is here to support your service needs. You can Live Chat with an Agent, call a Service Agent or open a service ticket to receive assistance. We assist in resetting passwords, creation of UL2FCTR (DUO) accounts, and any general help questions.
Duo / UL2FCTR Services
  1. Services
  2. Information Security
  3. Identity and Access Management
Support for Duo (UL2FCTR) system, UofL's two-factor authentication adds a second layer of security to all online accounts by requiring a second piece of information before you can log into a system.