Welcome to the University of Louisville's Google Workspace Service Request page!
Kindly use this form to submit any Google Workspace-related questions, issues, requests, or support needs. Whether you're experiencing problems with Google Drive, NotebookLM, Gemini, Meet, Chat, Shared Drives, account access, permissions, mobile device setup, or any other Google Workspace service, please provide as much detail as possible so we can assist you efficiently.
When submitting your request, please include a clear description of the issue, any error messages you have received, the affected application or service, and any troubleshooting steps you have already tried. Screenshots are highly encouraged when applicable, as they can help speed up diagnosis and resolution.
Once your request is submitted, it will be reviewed by the Google Workspace Administration team, and updates will be provided as your ticket progresses. Requests are handled based on priority and impact to users and business operations.
Thank you for helping us support a secure, reliable, and productive Google Workspace environment.