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You can get secure remote technology support from the University of Louisville ITS HelpDesk using Bomgar (BeyondTrust). This guide explains how to start a Bomgar session, what to expect and how to get help with university devices and accounts. Faculty, staff and students who need remote troubleshooting or assistance should use these steps for quick support.

CardBox is UofL’s unlimited, secure cloud storage solution for departments and individuals. CardBox departmental folders allow teams to share, edit and collaborate on files from anywhere.