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- Knowledge Base
- Teaching and Learning
- Academic Technology & Support
You can get help with classroom technology at UofL by contacting the right support team for your building. This guide explains how to find support, request help and what to expect. Faculty, staff and students who need technology assistance in classrooms should use these steps to resolve issues quickly.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
You can get secure remote technology support from the University of Louisville ITS HelpDesk using Bomgar (BeyondTrust). This guide explains how to start a Bomgar session, what to expect and how to get help with university devices and accounts. Faculty, staff and students who need remote troubleshooting or assistance should use these steps for quick support.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL ITS provides support for desktops, laptops, tablets and mobile devices. Services include troubleshooting, software installation, virus protection and remote assistance for university-owned equipment.