Email: How to Access and Use Your University Email Account

Before You Begin

• Ensure you have read Accounts: Overview.
• Ensure you have read Claim Your Account.
• You have your valid UofL login credentials handy.
• Confirm your email address and nickname in ULink  at the bottom under Email Addresses.

Instructions

Access Your Email

• Visit Outlook.
• Log in using your UofL login credentials.
• You may also access email through the Outlook desktop client or mobile app.

Set Up Email on Mobile Devices

• Download the Outlook app or configure your device’s email settings.
• Choose Microsoft Exchange as the account type.
• Enter your UofL credentials and follow setup prompts.

Use Email Features

• Send and receive emails using your preferred nickname (e.g., firstname.lastname@louisville.edu).
• Use the address book to find faculty and staff contacts.
• Create personal or public contact groups for collaboration.
• Archive emails using Outlook’s built-in archive tools (online or personal).

Student Email for Life

• After graduation, set up email forwarding in the Password and Account Management portal.
  • Go to My Profile
  • Email for Life
  • Switch to Yes
  • Enter and confirm your forwarding address
  • Save

Further Readings

• UofL Email Site
• UofL Email FAQs
• Identity Management Portal
• Retiree Email Options

Need Additional Help?

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.