25Live: How to Schedule a Room or Event

25Live: How to Schedule a Room or Event

 

Before You Begin:

  • You must have an active UofL account and password.
  • You need access to the internet and a web browser.
  • Only authorized representatives may request space for student organizations.
  • Submit requests early to increase availability and allow time for event support.

Objective or Task: Schedule a room or event using the 25Live online reservation system.

Instructions:

  1. Go to https://25live.collegenet.com/louisville/.
  2. Sign in with your ULink ID (ulinkid@louisville.edu) and UofL password.
  3. Click Create an Event or Request Space.
  4. Enter event details including event name, date, time, and expected attendance.
  5. Search for available locations using keywords or filters.
  6. Select your preferred room or space from the results.
  7. Review location features (A/V, seating, accessibility) and confirm suitability.
  8. Complete required fields for setup, equipment, and special requests.
  9. Submit your reservation request.
  10. Wait for email confirmation of your reservation status.

Outcome: You will receive a confirmation email when your room or event space is reserved. You can view, modify, or cancel your reservation in 25Live.

Further Readings:

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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