WCAG 2.0: How to Meet Web Content Accessibility Guidelines at UofL

Before You Begin

Ensure you have a valid UofL user account and access to your department’s website. Contact web@louisville.edu for more information or questions.
Review UofL web governance and accessibility policies and WCAG guidelines.
Identify the content and features on your site that need to be remediated or made accessible.

Objective or Task

Learn how to apply WCAG 2.0 standards to make UofL web content accessible for all users. SiteImprove training is part of the Drupal training process.

Instructions

Understand WCAG Principles

  • Review the four principles: Perceivable, Operable, Understandable, Robust (POUR).
  • Familiarize yourself with Level A, AA and AAA success criteria.

Apply Accessibility Best Practices

  • Provide alternative text (alt text) for images and visual elements.
  • Ensure good color contrast and avoid using color as the only way to convey information.
  • Make all links descriptive and identify file types.
  • Use headings and structure for easy navigation.
  • Ensure all content is accessible by keyboard and screen readers.

Test and Validate Accessibility

  • Use Siteimprove or other automated tools to check for WCAG compliance.
  • Manually review pages for usability and accessibility barriers.
  • Request an accessibility review or accommodation if needed.

Report Issues and Request Help

  • Use the UofL accessibility form or email webaccessibility@louisville.edu to report barriers or request accommodations.

Outcome

After completing these steps, your web content will meet WCAG 2.0 AA standards, improving usability and compliance for all users.

Further Readings

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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