Security Monitoring and Protection: How to Use Encryption at UofL

Before You Begin

Ensure you have a valid UofL user account and login credentials.
Review UofL Information Security Policies and Procedures for encryption requirements.
Identify the systems, devices or applications that require encryption.

Objective or Task

Learn how to implement, verify and maintain encryption for secure computing at UofL.

Instructions

Identify Data and Systems Requiring Encryption

  • Review university policies to determine if your data is regulated (e.g., HIPAA, FERPA, PCI, GLBA).
  • Identify devices, applications and network connections that handle sensitive or confidential data.

Implement Encryption

  • Use ITS-approved encryption tools for devices, storage, and communications (e.g., BitLocker, FileVault, TLS certificates).
  • For web applications, request a free TLS certificate from ITS to encrypt data in transit.
  • Ensure all login pages and sensitive forms use HTTPS.

Verify Encryption

  • Check that your device or application displays encryption status (e.g., lock icon in browser, BitLocker enabled).
  • Use ITS vulnerability management services to scan for encryption compliance.

Maintain and Update Encryption

  • Renew TLS certificates annually and respond to renewal notifications.
  • Apply software updates to maintain encryption standards and patch vulnerabilities.
  • Remove or update encryption keys when decommissioning systems or changing access.

Report Issues or Request Help

  • If you suspect a security incident or data exposure, contact secureit@louisville.edu immediately.
  • For encryption setup or troubleshooting, submit a ticket to ITS or consult the ITS HelpDesk.

Outcome

After completing these steps, your data and systems will be protected by encryption, reducing the risk of unauthorized access and ensuring compliance with university and regulatory standards.

Further Readings

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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