Custom Web Design : How to Request a Custom Web Design

Before You Begin

  • You need an active UofL account and credentials.
  • Prepare a clear description of your project goals and requirements.
  • Gather any relevant content, data, or branding guidelines for your site.
  • Confirm your department’s approval for the project if required.

Objective or Task

Request a custom web design or application from the IDD team to support your university project or research.

Instructions

  1. Visit the Integrative Design & Development Page

  2. Review IDD Services

    • Explore examples of custom web designs, mobile apps, dashboards, and digital applications created by IDD.
    • Identify the type of solution you need (e.g., interactive website, database, dashboard, mobile app).

  3. Prepare Your Project Details

    • Write a summary of your project, including objectives, audience, and desired features.
    • List any technical requirements or integrations (e.g., data sources, user roles, security needs).

  4. Contact the IDD Team

    • Use the contact information or inquiry form on the IDD page to reach out.
    • Include your project summary, timeline, and any supporting documents.
    • Request a consultation or meeting to discuss your needs.

  5. Participate in the Design Process

    • Attend meetings with IDD to review prototypes and provide feedback.
    • Share content, images, and branding materials as requested.
    • Approve final designs before development begins.

  6. Follow Up and Launch

    • Test the completed web design or application with your team.
    • Report any issues or request adjustments as needed.
    • Coordinate with IDD for launch, training, and ongoing support.

Outcome

After completing these steps, you will have initiated a custom web design project with the IDD team. You’ll collaborate on design, development, and launch to ensure your site meets your goals and university standards.

Further Readings

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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Custom Web Applications
With proven success building all types of applications, this team works with university research faculty and administrative units to explore how different digital platforms can achieve their desired results.