- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
Learn how to use Microsoft Teams for remote work, including video conferencing, file sharing and secure access to University of Louisville resources. This guide is for UofL employees and students who work or collaborate from off-campus. Using Teams and ITS remote work tools helps you stay productive and connected.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
You can get secure remote technology support from the University of Louisville ITS HelpDesk using Bomgar (BeyondTrust). This guide explains how to start a Bomgar session, what to expect and how to get help with university devices and accounts. Faculty, staff and students who need remote troubleshooting or assistance should use these steps for quick support.