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Telephone Quick Reference Guide
Use this guide to quickly reference essential University of Louisville telephone features, including dialing instructions, voicemail setup and access, call forwarding and basic call functions. This guide is for faculty, staff and students who need to efficiently use campus phone services for daily communication.
Cellular Phone Services
Learn how to access cellular phone discounts available to University of Louisville faculty, staff and students. Use this guide if you need a personal or university-related cellular plan and want to take advantage of university-negotiated rates. These discounts help you save money on major carrier plans through UofL’s purchasing agreements.
End-Point Support (Desktops & Mobile Devices): How to Request and Use Device Support at UofL
UofL ITS provides support for desktops, laptops, tablets and mobile devices. Services include troubleshooting, software installation, virus protection and remote assistance for university-owned equipment.
Accounts: How to Update and Manage Your Recovery Information
Use this guide to update your recovery email address or mobile phone in the Identity Management portal. You need current recovery information to reset your password or regain access to your account if you forget your password. This process applies to students, employees, service accounts and sponsored accounts.
UofL Email: How to Access and Use Your University Email Account
UofL provides Microsoft Office365 Outlook email accounts to all faculty, staff and students. The system offers secure communication, 50 GB inbox storage, spam filtering and integration with OneDrive, SharePoint and Teams. Email access is available via web, desktop and mobile, with options for alumni forwarding and archiving.