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Adobe Sign lets you securely sign, initial and fill out electronic documents instead of paper ones. All UofL employees can use Adobe Sign to send, sign and manage documents online, saving time and streamlining approvals. This guide explains how to get started, who can use it and why it’s a secure, legally binding solution for campus workflows.

Close a service account or sponsored account when it is no longer needed. Only the account owner or manager can request closure. You can either contact the ITS HelpDesk to close these accounts or close them using the Identity Access Management portal.

Request Blackboard access for sponsored users who are not university students or employees. Only the account owner (the university employee managing the sponsored user) can request Blackboard access through the Identity Access Management portal.

Renew your service or sponsored account using Identity Access Management portal to maintain access. Service accounts require renewal every 12 months, and sponsored accounts every 180 days. Only the owners and managers of these accounts can complete this process using their personal University account.

Request a sponsored account for individuals who are not university employees but need access for academic or business purposes. Sponsored accounts are for visiting academics, temporary instructors or third parties working with university departments. Only authorized staff can request these accounts through the self-service portal.

Request a CardBox account through the Identity Access Management portal to store and share files securely. This process is for university students, faculty and staff who need access to CardBox for academic or business purposes.

Request a service account through the Identity Access Management portal if you need a shared account for departmental or group use. Service accounts are for university business and do not have access to CardBox, Virtual Private Network (VPN) or other resources by default.

Change the owner of a service or sponsored account using the Identity Access Management portal if the current owner leaves or no longer manages the account. Only the current owner can complete this process. This change does not affect delegated email access for service accounts.

If you forgot your University of Louisville user ID, you can retrieve it using the "Forgot User ID?" feature in the Identity Management portal. This guide is for students, employees and sponsored users who need to recover their user ID to access university systems.

You can reset your University account password online using the Identity Management portal. This guide is for students, employees, sponsored users and service account holders who need to change their password to access university systems.

If you forgot your university account password, you can reset it online using the identity portal. This guide is for students, employees, sponsored users and service account holders who need to regain access to university systems.

Learn how to reset, change or unlock your University of Louisville account password using the Identity Management Portal. This guide is for anyone who needs secure access or is troubleshooting password issues. Managing your password protects your personal and institutional data.

Use this guide to update your recovery email address or mobile phone in the Identity Management portal. You need current recovery information to reset your password or regain access to your account if you forget your password. This process applies to students, employees, service accounts and sponsored accounts.

This article explains what a UofL account provides, who should use it, and why you need it to access university systems including Office 365 email and the ULink portal.

CardBox accounts at the University of Louisville are created using your userID@louisville.edu email address. If you previously created a personal Box.com account with this address, you will receive an invitation to join the UofL CardBox system in your university email.