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Introducing the ITS AI Support Agent, Our New ITS Virtual Service Agent (VSA)
ITS has created an AI Support Agent, a new Virtual Service Agent (VSA) that uses conversational artificial intelligence to help you with common ITS service-related questions and resources. Our AI Support Agent can help you with basic troubleshooting regarding technology and other service-related needs, such as claiming your account, answering questions about UL2FCTR/Duo, and viewing your submitted tickets. Learn more about our AI Support Agent in this article.
How to Use the AI Support Agent, ITS' New Virtual Service Agent (VSA)
You can use the AI Support Agent, ITS's new Virtual Service Agent (VSA), to get help with service-related questions. This guide is for anyone who needs assistance with ITS-related resources and wants to use the AI Support Agent to get the answers they need.