Workday HR Support: Who to Contact

Summary

For most support issues follow this list or contact your supervisor or Workday Change Ambassador with questions and concerns.

Body

Issue Who to Contact
I cannot sign into Workday ITS HelpDesk
System says “Unavailable” when trying to sign in ITS HelpDesk
UL2FCTR / Duo is not working ITS HelpDesk
Finance security access level is not correct WRKDYFIN@louisville.edu
Financial data privacy concern WRKDYFIN@louisville.edu
A critical Finance deadline is blocked WRKDYFIN@louisville.edu
Personal (HR) information is not correct Review WorkdayHR Day 1 resources
Time or leave balances are incorrect Submit a ticket
Current UofL benefits are not correct Submit a ticket
Assistance with paycheck Review WorkdayHR paycheck resources
Help completing a Finance task Review Workday Finance training resources
Finance pop‑up error is re‑occurring Review Workday Finance training resources
Team list is not correct in Workday Review supervisory organization charts
Need a new supervisory organization Review supervisory organization charts
Supervisory organization needs editing Review supervisory organization charts
Workday HR question workdayhr@louisville.edu
Workday Finance question WRKDYFIN@louisville.edu
Cannot find a specific HR report workdayhr@louisville.edu
UofL Health employee Contact UofL Health Central HR

Details

Details

Article ID: 20657
Created
Fri 4/3/26 1:57 PM
Modified
Tue 6/9/26 2:28 PM