Before You Begin
Identify your signage location, content needs, and branding requirements.
Objective or Task
Learn how to request digital signage and use UofL-branded templates.
Instructions
Request Digital Signage
- Contact University Planning, Design & Construction or Communications & Marketing for signage requests.
- Provide details about your location, content, and display needs.
Use Branded Templates
Coordinate Installation and Support
- Work with ITS or UPDC for installation and technical support.
Outcome
After completing these steps, your space will feature branded digital signage that meets university standards.
Further Readings
Need Additional Help
• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.
• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.
• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.
• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.