Teams: How to Work Remotely and Collaborate

Learn how to use Microsoft Teams for remote work, including video conferencing, file sharing and secure access to University of Louisville resources. This guide is for UofL employees and students who work or collaborate from off-campus. Using Teams and ITS remote work tools helps you stay productive and connected.

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Before You Begin:

• Be sure to have your UofL login credentials handy.
• Make sure your computer runs an up-to-date operating system (Windows 11, Mac 10.14 or higher).
• Install antivirus software and enable your firewall.
• If accessing sensitive data (HIPAA, FERPA, PII) use a university-owned and managed computer.
• Install and configure the UofL VPN (Virtual Private Network) for secure access to university resources.

 

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Instructions:

1. Prepare Your Device

   • Update your operating system and antivirus software.
   • Enable your computer’s firewall.
   • If required install the UofL VPN.
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2. Access Microsoft Teams

   • Open the Microsoft Teams app on your PC, Mac or mobile device.
   • Sign in with your UofL login credentials.

3. Set Up Your Team

   • Click Teams in the sidebar.
   • Select Join or create a team.
   • Follow prompts to create a new team or join an existing one.

4. Start Collaborating

   • Use Chat to message colleagues instead of email.
   • Share and edit files securely in real time.
   • Add notes, websites and apps to customize your workspace.

5. Schedule and Join Meetings

   • Click Calendar and select New meeting.
   • Add participants, set the agenda and send the invite.
   • Join meetings from your calendar, email or Teams channel.

6. Use Video Conferencing Features

   • During meetings use Raise your hand to speak.
   • Share your screen or files using the Share button.
   • React in real time with emojis and chat.

7. Secure Your Connection

   • Connect to the UofL VPN before accessing sensitive university systems.
   • Use DUO two-factor authentication when prompted.

8. Get Help or Troubleshoot

   • Contact the ITS HelpDesk if you have issues with Teams, VPN or your device.

 

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Further Readings:

• Microsoft Teams video training 

 

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Need Additional Help?

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.