Workday HR: How to Access Training Resources

This how-to article helps UofL employees and supervisors access WorkdayHR training materials. These resources support onboarding, time entry, benefits management and other HR tasks. You must have an active UofL account to access most training modules.

Before You Begin

• Ensure you have a valid UofL user account and login credentials.
• Some training modules may require access to Blackboard or SharePoint.
• Confirm your security role if accessing role-specific training.

Objective or Task

Learn how to locate and use WorkdayHR training resources, including videos, quick reference guides and checklists for common HR tasks.

Instructions

1. Access the Training Portal
   Go to the UofL Workday Training Resources page.

2. Browse Available Topics
   Review categories such as:

   • Day One Checklist
   • Time Entry
   • Benefits
   • Profile Updates
   • Approvals and Delegation

3. Open Training Materials
   Click on a topic to view available resources.
   a. Some items link to Blackboard for interactive modules.
   b. Others provide downloadable PDFs or step-by-step guides.

4. Search for Specific Tasks
   Use the search bar to find instructions for tasks like updating contact info, entering time or changing benefits.

5. Download Reference Guides
   Save or print quick reference guides for future use.

Outcome

After completing these steps, you will be able to access and use WorkdayHR training materials to complete HR-related tasks confidently and accurately.

Further Readings

• Workday Home
• Workday Resources
• Workday Resources PDFs

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.