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Student Systems: Whom do I contact?

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Question or Issue	Contact
Anything deal with payment and financial holds on accounts	Bursar's Office
Tuition/bill/payment if they can not get the information they are looking for in ULINK	Bursar's Office
Having registration issues after they get into Courseleaf after they sign in and get past DUO	Registrar's Office
Questions about transcripts that the website can't answer	Registrar's Office
Anything about graduation deadlines, commencement	Registrar's Office
Anything dealing with scholarships and financial aid questions	Financial Aid Office
Issues enrolling in a course, if they have completed any prerequisites or spoken with their Advisor	Registrar's Office
Issues enrolling in a course?	Registrar's Office
To get userid/ student ID number when they are unable to obtain it in Identity Management	UGRD Admissions Portal

Admission's Office - Undergraduate, - Email or Phone (502) 852-6531
- Graduate - Phone (502) 852-6495
- Professional Schools
Financial Aid Office - Financial Aid - Email or Phone (502) 852-5511
Bursar's Office - Student Financial (Bursar) - Email or Phone (502) 852-6503
Registrar's Office - Registrar - Email or Phone (502) 852-6522
Advising - Undergraduate - Email or Phone (502) 852-5555
- Graduate Advising - you will need to contact the specific school
ITS HelpDesk -
- Submit a Ticket: Use the self-service portal to log requests.
- In-Person Support: Visit the iTechConnect during business hours for individual help. Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.

Article ID: 21000

Created

Tue 7/28/26 8:31 AM

Modified

Tue 8/11/26 11:43 AM