How to Check Supported Android Versions for UL2FCTR Duo Mobile

This article explains how you can verify whether your Android device is supported by Duo Mobile. Use this when you are unable to authenticate with Duo or want to confirm your Android version meets Duo security requirements.

Objective or Task

Determine whether your Android device version is supported by Duo Mobile.

Instructions

1. Open Settings on your Android device.
2. Select About phone.
3. Locate the Android version.
4. Compare your Android version to the supported versions listed below.
5. If your device is running an end‑of‑life version, update the operating system or use a supported device.

Supported Android Versions

• Android 17 – Supported
• Android 16 – Supported
• Android 15 – Supported
• Android 14 – Supported

End‑of‑Life Android Versions

• Android 13 –​​​​​​​ End of Life (March 2, 2026)
• Android 12 – End of Life (March 3, 2025)
• Android 11 – End of Life (March 27, 2024)
• Android 10 – End of Life (November 14, 2023)
• Android 9 – End of Life (May 4, 2022)
• Android 8 – End of Life (May 4, 2022)
• Android 7 and earlier – End of Life

Important Information

• Duo considers Android versions supported only while they continue to receive security updates.
• Duo does not check whether security patches are installed on your device.
• Devices running end‑of‑life Android versions may be blocked from Duo authentication.
• Keeping your device updated helps protect your account and university systems.

Outcome

You confirm whether your Android device is supported by Duo Mobile and understand when an update or alternate device is required.