Browser: How to Clear Cache and Cookies

Clearing your browser cache and cookies can resolve loading issues, display problems, and login errors. This guide is for anyone who needs to troubleshoot web applications or improve browser performance. Regularly clearing cache and cookies helps ensure you see the most up-to-date content and reduces errors.

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Before You Begin:

• Identify which browser you are using (Chrome, Firefox, Edge, Safari, etc.).
• Save your work, as clearing cache and cookies may log you out of websites.

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Instructions:

1. Go to the browser’s settings or options menu.
2. Find the Privacy or History section.
3. Select Clear browsing data, Clear history, or a similar option.
4. Choose to clear cache and cookies.
5. Confirm and complete the action.
6. Restart your browser for best results.

 

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Need Additional Help?

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.