Email: Email Archives

You can use the email archive feature in Outlook and Office 365 to store, search and manage older messages without filling up your main mailbox. This is helpful for keeping your inbox organized and meeting university retention requirements.

Before You Begin:

• You need access to your UofL Outlook or Office 365 account.
• Make sure you are signed in with your UofL login credentials.

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Instructions:

Accessing Your Archive Mailbox

1. Open Outlook 365 or Outlook on the Web.
2. In the folder list look for your Online Archive or Personal Archive mailbox below your main mailbox folders.
3. Click the archive mailbox to view its contents.

 

Moving Messages to the Archive

4. To move messages to the archive:
   • Drag and drop emails or folders from your primary mailbox to the archive mailbox.
   • Or, right-click the message, select Move then choose your archive mailbox.

 

Searching for Archived Emails

5. To search for archived emails:
   • In Outlook enter your search terms in the search bar above your email list.
   • In Outlook on the Web enter your search terms in the search area and click the magnifying glass icon.

 

Managing Archived Emails

6. Access and manage archived emails just like your regular mailbox. Messages in the archive are searchable and can be organized into folders.

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Further Readings:

• Features of the Online or Personal Archive Mailbox (PDF)
• How to Search for Archived Emails in Office 365 (PDF)
• Finding Your Netmail Archives (PDF)

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Need Additional Help? 

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.