Summary
Campus Solutions is UofL’s student information system, accessed through ULINK. It supports student registration, grades, advising, financial aid and other academic services. The ULINK upgrade provides a modern interface, improved navigation and enhanced self-service features for students, faculty and staff.
Body
Before You Begin
Ensure you have a valid UofL user account and login credentials.
Review any training resources or documentation provided for using ULINK.
Confirm your security role if accessing administrative, faculty or advising features.
Objective or Task
Learn how to access, navigate and use Campus Solutions for student information and academic services at UofL.
Instructions
Access Campus Solutions
Log into ULINK with your UofL credentials.
Select the Student or Faculty/Staff tab as appropriate.
Navigate the Upgraded Interface
- Use the new homepage tiles to quickly access registration, grades, financial aid and advising.
- Search for services using the improved navigation bar or search box.
- Review the ULINK use guides for screenshots and step-by-step instructions.
Complete Common Tasks
- Register for classes, view grades, and check holds using the Student tile.
- Advisors and staff can access student records, manage appointments and run reports from the Faculty/Staff tile.
- Use the self-service features for updating contact information, viewing financial aid and managing academic progress.
Find Training and Support
- Access ULINK upgrade documentation and video guides from the ULINK use page.
- Use the search bar in ULINK to find help topics and FAQs.
Outcome
After completing these steps, you will be able to access and use Campus Solutions through ULINK for student information, registration, advising and academic services.
Further Readings
ULINK Upgrade
Need Additional Help
• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.
• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.
• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.
• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.