Accounts

Summary

This article explains what a UofL account provides, who should use it, and why you need it to access university systems including Office 365 email and the ULink portal.

Body

In This Article

  • Accounts overview
  • Access and responsibilities
  • Related resources

Objective or Task

Describe what a UofL account is and how it is used to access key university services.

Before You Begin

  • Required access or permissions: You must be an active faculty, staff or student to receive a UofL account.
  • Necessary accounts or credentials: Your UofL userID and password.
  • Preparatory steps: Have your personal contact information available for account setup and recovery.

Instructions

  1. Review your account eligibility.
  2. Locate your UofL userID from university onboarding or IT communications.
  3. Sign in to Office365 Outlook using your UofL userID and password to access email.
  4. Sign in to ULink using your UofL userID and password to access campus services.
  5. Protect your credentials by creating a strong password and enabling any recommended multi-factor authentication.
  6. If you need a sponsored or service account, open Requesting Accounts for instructions and required approvals.
  7. For systems that require registration, register those services using your UofL userID and password as your authentication method.

Outcome

After completing these steps you will know what a UofL account provides and how to use your UofL userID and password to sign in to Office 365 email and the ULink portal.

Further Readings

  • Requesting Accounts (service and sponsored accounts).
  • Office365 Outlook access details and email resources.

Need Additional Help?

  • Contact the Article Desk: Call the IT Helpdesk at (555) 123-4567 during business hours (8:00 AM – 6:00 PM, Monday to Friday).
  • Submit a Ticket: Use the self-service portal at https://servicedesk.louisville.edu/login.
  • In-Person Support: Visit the IT Helpdesk on the 2nd floor of the main office.
  • Knowledge Base: Access self-help articles and FAQs via the internal knowledge base at our knowledgebase.

Details

Details

Article ID: 20076
Created
Wed 10/1/25 1:52 PM
Modified
Wed 10/1/25 1:55 PM